Condition and terms of booking with Simba Adventures Ltd.
Thank you for your interest in booking Tanzania adventures with Simba Adventures Ltd.
A. Our Tour Prices quoted includes:
B. Not included in quoted tour prices:
Costs of passports or visas; excess baggage charges; travel insurance; airfares and airport departure taxes (unless explicitly stated); sightseeing, game drives or meals not listed in the itinerary; personal expenses such as beverages, (other than bottled water as noted in Tour Inclusions), laundry, communication charges, and gratuities.
C. Reservations and Payments:
A minimum non-refundable deposit of 35% per person is required at the time you book. The remainder of the price of your trip is due 90 days prior to your departure date. Accepted methods of payments to our booking office are ONLY by wire transfer. However cash payments can be accepted directly in our office in Arusha for those who do last minutes booking.
Cancellations received by Simba Adventures Ltd:
Trip cancellation insurance is strongly recommended.
E. Guest Representation and Consent:
The person making a booking with Simba Adventures Ltd warrants that he or she has authority to enter into a contract on behalf of all other persons included in such a booking.
The payment of the deposit or any other partial payment for a reservation on a tour constitutes a consent by all guests covered by that payment to all provisions of the Terms and Conditions contained herein whether the guest has signed the contract or not.
Persons not fit for long trips due to heart disease, chronic illness, physical handicap, advanced pregnancy or mental illness should not participate in these rigorous travel programs.
G. Alterations to tours:
Simba Adventures reserves the right to alter or modify the itinerary of any tour, if air schedule or surface transportation changes, security matters and/or events beyond its control make such alterations necessary.
H. Specific Accommodations:
Accommodations and arranged sightseeing are subject to change at any time due to unforeseen circumstances or circumstances beyond Simba Adventures control. Every effort will be made to operate tours as planned, but alterations may occur after the final itinerary has been issued.
I. Special Requests:
Specific requests such as connecting or adjacent rooms, smoking or non-smoking rooms and special dietary needs should be advised at time of booking. Please be advised that every effort will be made to secure your special request; however, they cannot be guaranteed.
Baggage and personal effects are at owners risk throughout the tour. Luggage weight restrictions on some Internal flights may apply; details will be provided on your itinerary.
K. Claims and Refunds:
Except for verifiable extenuating circumstances, refunds are not made for any missed tour services. There will not be any refund if you cancel the tour that is in progress. Please see our Limits on Responsibility. For verifiable claims to be considered, they must be received in writing within 45 days of the termination of the tour and be accompanied by supporting statement from the Tour Operating Company verifying the claim.
L. Simba Adventures Responsibility:
Simba Adventures, its employees, shareholders, officers, directors, successors, agents and assigns (collectively Simba Adventures), does not own or operate any entity which is to or does provide goods or services for your trip, including, for example, lodging facilities, transportation companies, local ground or safari operators, including, without limitation, various entities which may be affiliated with Simba Adventures and/or which may utilize the Simba Adventures name, guides, food and drink service providers, equipment suppliers, etc. As a result, Simba Adventures is not responsible for any negligent or willful act or failure to act of any person or entity it does not own or control, nor for any act or inaction of any other third party not under its control.
In addition and without limitation, Simba Adventures is not responsible for any injury, loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, disease, illness, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, overbooking or downgrading of accommodations, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time.
M. Risks :
There are certain inherent risks in adventure travel of the type involved here. These include, but are not limited to, risks of white water rafting, kayaking and rafting (for example dangers of rapidly moving water, rocks and other submerged objects, hypothermia, etc), horseback riding, (for example, unpredictable behaviour by the horses, being spooked, etc) hiking, climbing mountains (for example, rock slides, falling stones, etc), walking safaris, downhill or cross country skiing, (for example, equipment failures, ice or other trail obstructions) and in all trips dangers of animals, inaccessibility to medical attention and difficulty in evacuation from remote locations in the case of a medical emergency. Traveller assumes all such risks with regard to these possibilities.